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Support Request System
How do I cancel automatic renewal for Malwarebytes Anti-Malware Premium?
What's the difference between the Malwarebytes Anti-Malware Free and Premium?
What does Malwarebytes Anti-Malware 2.0 mean for me?
Why is my payment processed by Cleverbridge?
What is the refund policy for Malwarebytes Anti-Malware?
Can I buy Malwarebytes Anti-Malware from eBay?
Download & Installation
I need to reinstall Malwarebytes Anti-Malware licensed version (and need my key & ID)
How do I install Malwarebytes Anti-Malware?
How do I transfer a licensed Malwarebytes Anti-Malware PRO to my new computer?
How do I activate Malwarebytes Anti-Malware?
How do I obtain my license key?
It says 'Invalid license information' when I try to activate the software.
Does Malwarebytes Anti-Malware replace antivirus software?
What are the 'PUP' detections, are they threats and should they be deleted?
What are the different scan options in Malwarebytes Anti-Malware?
Why can I no longer delete my MBAM 2.0 desktop shortcut icon?
What known issues have been found in Malwarebytes Anti-Malware?
How do I access and save logs from Malwarebytes Anti-Malware 2.0?
Why does Malwarebytes Anti-Malware block Skype?
Why is Malwarebytes Anti-Malware blocking my antivirus?
Why does Malwarebytes Anti-Malware block BitTorrent or other Peer to Peer Clients?
Is the IP blocker in Malwarebytes Anti-Malware PRO a firewall?
What does it mean when I get an IP alert about blocking a 'malicious' site?
How do I stop Malwarebytes Anti-Malware from blocking a website or network program that I trust?
Use Chameleon to run Malwarebytes Anti-Malware on infected systems
Use Malwarebytes Chameleon to install Malwarebytes Anti-Malware on an already infected system
How to use Malwarebytes Chameleon when it cannot be opened normally through the START menu
Common Error Codes
I am getting Error code 7xx
I'm getting the error: PROGRAM_ERROR_LOAD_DATABASE
I'm getting an error when I update, ERROR_UPDATING_(numeric code &\or note)
How do I uninstall Malwarebytes Anti-Malware?
I'm trying to uninstall Malwarebytes Anti-Malware, but I'm getting an error, how do I fix it?
How-To Videos Malwarebytes Anti-Malware
How to Uninstall
How to Install
How to update Malwarebytes
How to Activate the PRO Version
How to Schedule a Scan
How to Schedule an Update
Running a Scan
How to Run a Quick Scan
How to Empty Items from Quarantine
How to restore items from Quarantine
How to use Malwarebytes Chameleon
How to Delete a Locked File
How to Change Languages
How to Rename the Setup File
Malwarebytes Anti-Malware Enterprise Edition
Can Malwarebytes Enterprise Edition scan the entire network?
How many seats are recommended when utilizing the default embedded database?
How do I whitelist an item in Malwarebytes Enterprise Edition?
My company uses Malwarebytes Small Business Edition, how does 2.0 affect me?
My company uses Malwarebytes Enterprise Edition, how does 2.0 affect me?
How do I buy Business licenses?
What is the default password for the first log-in the Management Console of Malwarebytes Enterprise Edition?
What are the pre-installation requirements for the Server?
What are the Malwarebytes Enterprise Edition Installation Steps?
How to remove threats on the client from the Management Console?
In Malwarebytes Enterprise Edition, why is there a “P” on my client's name?
How do I send out a command to more than one Malwarebytes Enterprise Edition client?
If Server Address has been changed, how can the end client re-establish communication with the server?
How frequently clients will check for updates from the Server?
How to restore an item from the Quarantine List?
How to set Policy priority?
How to create an installation package?
Why am I unable to disable policies in Malwarebytes Enterprise Edition?
How do I run a scan with Malwarebytes Techbench?
How do I view logs from computers that have been scanned with Techbench?
How can I properly maintain my Techbench USB drive?
Malwarebytes Anti-Malware Mobile
How do I submit a support request for Malwarebytes Anti-Malware Mobile?
How do I schedule a scan in Malwarebytes Anti-Malware Mobile?
How do I view logs in Malwarebytes Anti-Malware Mobile?
Malwarebytes Anti-Malware Secure Backup
My computer has crashed. How do I restore my computer with Malwarebytes Secure Backup?
What about U.S.-EU Safe Harbor?
How do I schedule a regular backup?
How is my data encrypted?
Where is my data stored?
Malwarebytes Anti-Exploit BETA
Download & Installation
How do I uninstall Malwarebytes Anti-Exploit?
How do I install Malwarebytes Anti-Exploit?
How do I upgrade Malwarebytes Anti-Exploit?
How do I collect information on a false positive?
How do I turn on or off the protection in Malwarebytes Anti-Exploit?
How do I collect the product logs for Malwarebytes Anti-Exploit?
Malwarebytes Anti-Rootkit BETA
The system volume seems inaccessible or encrypted. Scan can't continue
What is Malwarebytes Anti-Rootkit?
Should I click Cleanup or Exit with Malwarebyes Anti-Rootkit?