What does Malwarebytes Anti-Malware 2.0 mean for me?

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Click the questions below to jump to the answers:

Does Malwarebytes Anti-Malware Premium (v2.0) replace Malwarebytes Anti-Malware Pro (v1.75)?
What's new with Malwarebytes Anti-Malware 2.0?
Will you continue supporting my Malwarebytes Anti-Malware 1.75?
Why is Malwarebytes now charging an annual license fee for its products?
I have a lifetime license, am I still covered?
Can I buy a lifetime license of Malwarebytes Anti-Malware Premium?
How many computers will one license of Malwarebytes Anti-Malware Premium cover?
Is there a free version of Malwarebytes Anti-Malware 2.0?
Can I update my Malwarebytes Anti-Malware to 2.0 now?
I've lost my key/ID, how can I get it again?
How do I report a bug?
How does 2.0 affect business customers (MEE and MSB)?

 

Does Malwarebytes Anti-Malware Premium (v2.0) replace Malwarebytes Anti-Malware Pro (v1.75)?

Yes. Malwarebytes Anti-Malware Premium is the latest version of The Anti-Malware Formerly Known As Malwarebytes Anti-Malware Pro.

 

What's new with Malwarebytes Anti-Malware 2.0?

Malwarebytes Anti-Malware (MBAM) 2.0 ships with a completely redesigned user interface to make the product easier to use, more informative and provide quicker access to key functionality.

MBAM 2.0 also built in and improved our Anti-Rootkit and Chameleon self-protection technologies.

Most importantly, MBAM 2.0’s detection and removal engine are significantly improved under the hood.

 

Will you continue supporting my Malwarebytes Anti-Malware 1.75?

We will continue to support version 1.75 for another year. There is no specified cutoff date at this time.

This means:

  • We will continue to support the product as normal and help individual users with issues.
  • Version 1.75 Business will continue to be available/sold on our site, but the 1.75 Consumer version will not as this has been replaced by 2.0
  • We continue to encourage consumer users to upgrade from 1.75 to 2.0

Current users of MBAM 1.75 Pro can upgrade to 2.0 for free at https://www.malwarebytes.org/update.

 

Why is Malwarebytes now charging an annual license fee for its products?

As more and more people have come to rely on us for malware protection and cleanup, our costs in bandwidth, hosting fees, infrastructure, salaries of our researchers, QA department, and more have grown immensely.

Though our company is about more than just making money, we are a company and we do have to make money to pay our staff to continue doing what they love, which is fight malware.

The subscription model will help us to be sustainable for the future while staying true to our roots that we will always make malware cleanup free for everyone (in our free version).

 

I have a lifetime license, am I still covered?

If you previously purchased Malwarebytes Anti-Malware PRO, Malwarebytes will continue to honor your lifetime license for 2.0 and beyond. Your update to Malwarebytes Anti-Malware Premium is free. You will be able to transfer your lifetime license to a newer computer whenever you decide to upgrade or if you reformat your computer, but lifetime licenses are not transferable between users.

 

Can I buy a lifetime license of Malwarebytes Anti-Malware Premium?

With the switch to a subscription license model, Malwarebytes will not be selling any more lifetime licenses. The new subscription model allows you to protect up to three PCs with one license and can be purchased here: https://store.malwarebytes.org/342/purl-consumer

 

How many computers will one license of Malwarebytes Anti-Malware Premium cover?

The new subscription model allows you to protect up to three PCs with one license and can be purchased here: https://store.malwarebytes.org/342/purl-consumer

 

Is there a free version of Malwarebytes Anti-Malware 2.0?

Malwarebytes Anti-Malware 2.0 will still include a free version in addition to the paid Malwarebytes Anti-Malware Premium version.

Please download Malwarebytes Anti-Malware (MBAM) Free at https://www.malwarebytes.org/update.

MBAM Free also includes a free 14-day trial of MBAM Premium that’s available for your use.

 

Can I update my Malwarebytes Anti-Malware to v2.0 now?

Yes. You can update here: www.malwarebytes.org/update

 

I've lost my key/ID, how can I get it again?

To obtain your Malwarebytes Anti-Malware license Key & ID, or to obtain a copy of your confirmation email, please contact our eCommerce partner, cleverbridge.  The contact information is available at: http://www.cleverbridge.com/342/?scope=cuseco

Please be sure to provide as much of the following information as you can to customer service representative in order to retrieve your order information:

  1. Cleverbridge Reference Number
  2. Date of purchase
  3. Name used for purchase
  4. Address used(if applicable)
  5. Email address used
  6. Form of payment used

How do I report a bug?

If you have a bug to report, please report them to our support team at http://mwb.to/consumerSP.

 

My company uses Malwarebytes Anti-Malware Enterprise Edition, how does 2.0 affect me?

Malwarebytes Anti-Malware (MBAM) 2.0 is currently only available for home or consumer use.

A build of MBAM 2.0 for Malwarebytes Enterprise Edition will be available later this year.

 

My company uses Malwarebytes Small Business Edition, how does 2.0 affect me?

Malwarebytes Anti-Malware (MBAM) 2.0 is currently only available for home/consumer use.

A build of MBAM 2.0 for Malwarebytes Small Business will be available later this year.

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