Malwarebytes Support
  • Home
  • Submit a request
  • Check your existing requests

Knowledge Base

Didn't find what you were looking for?

Get in touch

  • Fill out a request form
 

Overview | Recent

Product Questions (10) »

  • Does Malwarebytes replace antivirus software?
  • Why does Malwarebytes Anti-Malware block Skype?
  • Is the IP blocker in Malwarebytes Anti-Malware PRO a firewall?

Contact Support (4) »

  • How do I buy Corporate licenses?
  • How do I get Premium Support for my Home computers?
  • How do I contact Consumer or Home User Support?

Purchases & Registration (11) »

  • What is the refund policy for Malwarebytes?
  • How do I register Malwarebytes?
  • Why is my payment processed by Cleverbridge?

Download & Installation (4) »

  • How do I install Malwarebytes?
  • Where can I download the latest version of Malwarebytes?
  • How do I transfer a registered Malwarebytes Anti-Malware PRO license to my new computer?

Basic Troubleshooting (7) »

  • Use Malwarebytes Chameleon to install Malwarebytes Anti-Malware on an already infected system
  • Malwarebytes Chameleon's help file will not open due to infection
  • How to use Malwarebytes Chameleon when it cannot be opened normally through the START menu

How-To Videos (13) »

  • How to update Malwarebytes
  • How to Rename the Setup File
  • How to restore items from Quarantine

Common Error Codes (2) »

  • I am getting Error code 7xx
  • I'm getting the error: PROGRAM_ERROR_LOAD_DATABASE
 
 

Help Desk Software by Zendesk